SHIPPING POLICY

Purchases made before 11am of each day will be processed, carefully packed and dispatched/shipped out within the same day. We will email a tracking id to you once your item(s) has been sent out. You can use this tracking id to check the whereabouts of your parcel.

We’d like to note that shipping duration may take longer than usual during festive seasons and/or if your parcel gets held back for customs clearance.

Once your parcel has been sent out, all the information regarding your parcel will be handle by Delivery Courier.

* Please note, all international orders are subject to their respective country's customs and import duty fees. Your customs and import duty fees will be determined by the country of import upon arrival of your order based on your product value. These fees are not included in your ALHUMAIRA order and shipping cost. All customs and import duty fees must be paid by the parcel recipient.

How long does delivery take?

3-5 working days for delivery within Peninsular Malaysia.
5-6 working days for delivery to Sabah and Sarawak.

What if I am not in at the time of delivery?

You must ensure you will be available to accept delivery at the Delivery Address on the delivery date as agreed between you and ALHUMAIRA. If you are not available and re-delivery is required, an email will be send for you to arrange re-delivery. Where re-delivery is required because you were not available at the agreed time, you consent to pay additional Delivery Fees as required by the Delivery Courier.